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Privacy Policy

Last Updated: 15th October 2024

Pankaj Mercantile Company (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (the “Site”) and interact with us. By using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

  1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: When you voluntarily provide it, such as your name, email address, mailing address, phone number, and any other information you provide when you contact us or submit forms on our Site.
  • Business Information: Details related to your business inquiries, including the company name, industry, and other relevant information.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our Site. You can control cookie preferences in your browser settings.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To respond to your inquiries, process transactions, and provide the information or services you request.
  •  Improving User Experience: To enhance the usability of our Site, monitor traffic patterns, and analyze how our Site is used.
  • Communication: To send you updates, marketing materials, and other communications related to our products and services, provided you have opted in to receive such communications.
  •  Legal Obligations: To comply with any legal or regulatory requirements.
  1. Sharing Your Information

We will not share or sell your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site, conducting our business, or providing services to you. These parties are required to handle your information in a manner consistent with this Privacy Policy.
  • Legal Compliance: We may disclose your information when required by law, such as in response to a court order, or to protect the rights, property, or safety of Pankaj Mercantile Company, our customers, or others.
  1. Data Security

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information.

  1. Your Rights

    You have the following rights regarding your personal information:
  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request corrections to inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at pmc@pankajmercantile.com.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store certain information when you interact with our Site. Cookies help us improve your experience by remembering your preferences and enabling certain features on the Site. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our Site.

  1. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it as soon as possible.

  1. International Data Transfers

If you are accessing our Site from outside India, please note that your information may be transferred to, stored, and processed in India where our servers are located. By using our Site, you consent to such transfer and processing.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for any updates. The last updated date is indicated at the top of this policy.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Pankaj Mercantile Company

Everest House, 6 Suren Road, Andheri East, Mumbai – 400093

pmc@pankajmercantile.com

+91 22 66926800